If 14 days have passed since you received the Confirmation of Return Email from JAVA Skin Care, and if you’ve followed each of the steps above and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We will replace items if they are damaged. Send your item, along with your contact info and reason for the return to: JAVA Skin Care 163 Foddering Farm Rd, Narragansett, Rhode Island 02882 USA. Please indicate whether you wish to exchange the item or receive a refund (not including shipping).
To return your product, you should mail your product to: JAVA Skin Care DC, 163 Foddering Farm Rd, Narragansett, Rhode Island 02882 USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item valued at over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
You may prefer to contact us before returning any items so that we can address your concerns and determine if there is a better option than a return.
Email us at: email@example.com or Phone: 1-866-609-3258 (we do not accept collect calls).